Privacy Policy
Last updated: 28 July 2026
New Chance Nasha Mukti Kendra ("we", "us" or "our") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or contact us for treatment enquiries.
Information we collect
We may collect your name, phone number, email address, age, city and a brief health or addiction history when you submit an admission enquiry, call our helpline, or use the WhatsApp chat feature. We do not collect payment information on this website.
How we use your information
We use your information only to respond to your enquiry, assess treatment suitability, coordinate admission and provide follow-up care. We do not sell or rent your personal data to any third party.
Medical confidentiality
All patient details, medical records and treatment histories are strictly confidential. We will not disclose this information to any person outside the treatment team without written consent from the patient or the patient's legal guardian, except where required by law.
Cookies and analytics
We may use basic analytics tools to understand how visitors use our website. These tools do not identify you personally. You can disable cookies through your browser settings.
Third-party links
Our website may contain links to WhatsApp, Google Maps or payment gateways. These third-party services have their own privacy policies, and we encourage you to review them.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to such requests within a reasonable timeframe.
Contact us
If you have any questions about this Privacy Policy, please call our 24×7 helpline or WhatsApp us.
Need help?
If you have questions about this document, call us 24×7 at 6307859899 or WhatsApp us.